Q: Will there be a lot of glare?
A: Glare and light pollution is greatly if not completely reduced when you use a low voltage system. Many of the fixtures come standard with frosted lenses that will soften the light output and many use special mirrored lamps that can precisely control where the light is being emitted.

Q: What is a transformer and why do I need one?
A: Every low voltage lighting system requires the use of a transformer. A quality low voltage lighting transformer is a constant voltage reducer that lowers a 120-volt A.C. house current to a safe, energy-efficient, economical, 12-volt current.

Q: Is it possible to add a photocell to an existing unique transformer?
A: Yes. It is highly recommend that this is done by a licensed professional like SprinklerScape since the unit is added to the line voltage portion of the transformer. Be careful though, in most cases adding a photocell to a transformer does void the Lifetime Warranty.

Q: In the wiring component the wire nuts have melted… why did this happen?
A: “Arking” is caused by loose connections which creates high amperage and excessive heat, thus causing the wire nuts to melt. Be sure to check for any loose connections. Remove any damaged wire and securely reconnect with a new wire nut. Make sure the connection is tight enough so you should not be able to pull wires apart.

Q: Can the same voltage tap be used more than once?
A: Various voltage taps may be used as often as needed. It is recommended that you limit the wattage on any single tap to a maximum of 600 watts.

Q: Can you tell me why my transformer comes on for a short while then shuts off?
A: The answer could be in the photocell. Cover the eye with something like electrical tape. If transformer will not turn on, or if transformer turns off prior to timer off, replace photocell. If that is not the case check the timer. Remove timer and plug cord directly into transformer. Next on the list would be the primary fuse. If fuse is blown, check total bulb wattage. If it exceeds 80% of transformers capacity, unit may be overloaded. Always check with Amp probe.

Q: Why are my lights dim at the end of their run?
A: There should be no more distance than 50 feet between your first and last fixture. The greater the distance between the transformer and the fixture the greater the voltage drop. By staying within the 50 feet you should minimize the voltage drop. The Equalizer Hub method is the most effective in eliminating voltage drop.